Job Description
Are you looking for a flexible Weekend Shift opportunity in San Diego? We are seeking a dedicated Technical Support Specialist to join our dynamic team. At Apex Digital Solutions, we pride ourselves on delivering exceptional service, and we need an energetic individual to ensure our systems run smoothly during off-hours. This is a fantastic role for someone looking for a part-time position with a competitive pay structure and a supportive work environment.
As a Weekend Specialist, you will be the first line of defense for our clients, ensuring minimal downtime and maximum efficiency. We offer a hybrid schedule that allows you to enjoy your weekdays while maintaining a stable income.
Responsibilities
- Provide expert technical troubleshooting and support for hardware and software issues during weekend hours.
- Maintain and update computer systems, networks, and peripherals to ensure optimal performance.
- Assist in the deployment of new workstations and software updates for remote and on-site users.
- Monitor system logs and alert administrators to any potential security threats or performance bottlenecks.
- Document all technical issues and resolutions in the company knowledge base for future reference.
- Collaborate with the weekday team to ensure seamless handover of ongoing projects.
- Conduct routine maintenance checks on server rooms and network infrastructure.
Qualifications
- Associate degree in Information Technology, Computer Science, or equivalent professional experience.
- Proven experience in technical support, help desk, or IT operations (1+ years preferred).
- Familiarity with Windows, macOS, and Linux operating systems.
- Strong problem-solving skills and the ability to work independently with minimal supervision.
- Excellent verbal and written communication skills.
- Must be available to work weekends (Saturday and Sunday) on a rotating schedule.
- Valid driver’s license and access to a vehicle for occasional site visits.