Job Description
Join our dynamic team at TechSolutions Inc. as an IT Support Specialist! We're seeking tech-savvy professionals to provide exceptional customer service and resolve technical challenges. Enjoy competitive pay, career growth opportunities, and a collaborative work environment in sunny Tucson. Walk-in interviews welcome!
Responsibilities
- Install, configure, and maintain hardware/software systems
- Troubleshoot network issues and user technical problems
- Provide remote and in-person technical support to employees
- Document technical procedures and create knowledge base articles
- Collaborate with IT team to implement system improvements
- Train staff on new technologies and best practices
Qualifications
- Associate's degree in IT or equivalent experience
- 2+ years in technical support or helpdesk roles
- Proficiency with Windows/macOS and networking fundamentals
- Strong problem-solving and communication skills
- CompTIA A+ or Network+ certification preferred
- Ability to work independently and in a team environment