Job Description
Join TechNova Solutions Inc. as an IT Support Specialist in San Jose, CA! We're seeking dynamic professionals for immediate hire positions with walk-in interviews. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment. Perfect for candidates ready to hit the ground running in fast-paced tech operations.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows/Linux environments
- Manage Active Directory, VPN configurations, and cloud services
- Document technical procedures and maintain knowledge base articles
- Collaborate with cross-functional teams on system deployments
- Conduct employee training on IT security best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Network+ or equivalent certification
- Proficiency in PowerShell scripting and automation tools
- Strong troubleshooting skills for enterprise-level systems
- Experience with ServiceNow or similar ticketing systems
- Ability to work flexible shifts including weekends if needed
- Bachelor's degree in Computer Science or related field preferred