Job Description
Are you ready to kickstart your career with immediate opportunities?
Apex Technical Solutions is currently seeking a detail-oriented IT Support Specialist to join our growing team in Virginia Beach. We pride ourselves on delivering top-tier technical solutions to our clients and are looking for passionate individuals who want to work in a dynamic, fast-paced environment.
Due to our rapid expansion, we are offering Immediate Hire options and Walk-in Interviews for qualified candidates. If you are looking for a stable job with career advancement, this is your chance.
Why Join Us?
- Immediate Start: Don't wait for weeks for a callback. Bring your resume and join us today.
- Competitive Pay: Salary based on experience, ranging from $45k to $65k.
- Modern Environment: Work with cutting-edge technology and a supportive team.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to end-users via phone, email, and in-person.
- Troubleshoot hardware and software issues, including desktops, laptops, printers, and networking equipment.
- Manage user accounts, permissions, and Active Directory security policies.
- Install, configure, and maintain operating systems and essential software applications.
- Document all technical issues, resolutions, and processes in the ticketing system.
- Collaborate with the Network Engineering team to resolve complex infrastructure problems.
Qualifications
- Associate’s degree in Computer Science, Information Technology, or equivalent work experience.
- 1-3 years of experience in IT Support, Help Desk, or a related technical field.
- Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking concepts.
- Excellent problem-solving skills and the ability to communicate technical concepts to non-technical users.
- Ability to work in a fast-paced environment with a positive attitude.