Job Description
Immediate openings for IT Support Specialists in Kansas City, MO! Join our dynamic team and be part of a company that values innovation and growth. We're hosting walk-in interviews every Tuesday and Thursday from 9 AM to 4 PM at our downtown office. No appointment needed – bring your resume and passion for technology!
Why join TechSolutions KC? We offer competitive salaries, comprehensive benefits, and a collaborative work environment. Plus, you'll have the opportunity to work with cutting-edge technology and develop your skills in a supportive setting. Don't miss this chance to advance your career in the heart of Kansas City!
Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document IT processes and create user guides for system operations
- Collaborate with team members to implement IT security protocols
- Manage user accounts and permissions across multiple platforms
- Monitor system performance and recommend improvements
- Train staff on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of technical support experience
- Proficiency with Windows OS and Microsoft Office Suite
- Strong knowledge of networking concepts and security protocols
- Excellent problem-solving and communication skills
- CompTIA A+ or Network+ certification preferred
- Ability to work independently and manage multiple priorities