Job Description
Are you a tech-savvy problem solver looking for a stable career in the heart of the Central Valley? Fresno Tech Solutions is actively seeking a dedicated IT Support Specialist to join our growing team. We pride ourselves on providing top-tier technical assistance to our local community and businesses, ensuring that our infrastructure runs smoothly 24/7.
As a key member of our support team, you will be the first line of defense for our clients, resolving hardware and software issues with speed and professionalism. We offer competitive hourly rates, weekly paychecks, and a comprehensive benefits package for full-time employees.
Why Choose Us?
- Weekly Pay: Get paid on time, every time.
- Local Focus: Be part of the Fresno community.
- Professional Growth: Opportunities for advancement within the IT sector.
- Modern Environment: Work with cutting-edge technology and a supportive team.
Responsibilities
- Provide technical support and troubleshooting for hardware (laptops, desktops, printers) and software applications.
- Configure, install, and maintain network connections and peripherals for employees and clients.
- Respond to incoming help desk tickets and phone inquiries in a timely and professional manner.
- Perform routine system updates, security patches, and backups to ensure system integrity.
- Collaborate with the IT team to implement new technologies and improve existing workflows.
- Train end-users on best practices for using company software and hardware.
Qualifications
- High school diploma or equivalent; Associate’s degree in Information Technology or related field is a plus.
- Proven experience (1-3 years) in IT support, help desk, or a similar technical role.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with networking concepts, including TCP/IP, DNS, and VPNs.
- Excellent problem-solving skills and the ability to explain complex technical issues to non-technical users.
- Valid driver’s license and willingness to travel to client sites within the Fresno area.