Job Description
Join our dynamic team as a Junior IT Support Specialist and kickstart your career in technology! We're seeking motivated entry-level professionals to provide exceptional technical support to our clients in the vibrant San Antonio area. This role offers comprehensive training and growth opportunities within a forward-thinking company. If you're passionate about problem-solving and eager to learn, apply now to become part of our innovative IT solutions team.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide remote and on-site technical support to end-users
- Document IT processes and maintain accurate knowledge base
- Collaborate with senior technicians to resolve complex issues
- Monitor system performance and implement security protocols
- Train users on new technologies and best practices
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic knowledge of Windows/macOS and networking fundamentals
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- CompTIA A+ certification or equivalent experience
- Valid driver's license for occasional on-site visits