Job Description
We are looking for a driven Junior IT Support Specialist to join our dynamic team in Wichita, KS. If you are passionate about technology and eager to launch your career in the IT industry, this is the perfect opportunity for you.
As an entry-level professional, you will work closely with our senior IT staff to provide top-tier technical support to our clients. We offer a comprehensive training program to help you grow your skills in a fast-paced environment.
Join us and become part of a forward-thinking company that values innovation and employee development.
Responsibilities
- Provide technical support to employees regarding computer hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of desktop computers and peripherals.
- Monitor and respond to incoming support tickets and emails in a timely manner.
- Perform routine system backups and data recovery tasks.
- Collaborate with the IT team to upgrade hardware and software systems.
- Document all technical issues and resolutions accurately.
Qualifications
- High school diploma or GED; Associate degree in Computer Science or related field preferred.
- Basic understanding of computer hardware and operating systems (Windows, Linux).
- Familiarity with networking concepts and troubleshooting techniques.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills and a customer-focused attitude.
- Willingness to learn new technologies and adapt to changing environments.