Job Description
Join our dynamic team at LocalHire Solutions, where we connect passionate professionals with rewarding local opportunities! We're seeking a dedicated Customer Service Representative to serve our Los Angeles community. Enjoy competitive benefits, flexible scheduling, and the chance to make a real impact in your neighborhood. Apply today and start your career journey with us!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries and complaints efficiently using our CRM system
- Process transactions and maintain accurate customer records
- Collaborate with team members to improve service quality
- Support community outreach initiatives and local partnerships
- Track performance metrics and contribute to process improvements
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or retail experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Valid California driver's license (for occasional field visits)
- Spanish language skills highly desirable