Job Description
Are you looking for a rewarding career with flexible hours? Apex Logistics & Customer Solutions is currently seeking dedicated individuals to join our elite night shift team in San Antonio, TX.
We are hosting walk-in interviews this week! No appointment needed. Come ready to discuss how you can contribute to our success and secure your future with us.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Shift Benefits: Work 10:00 PM - 6:00 AM, perfect for night owls.
- Modern Facilities: State-of-the-art equipment in a safe environment.
- Growth Opportunities: Clear pathways for advancement within the company.
Your Role:
We are looking for a proactive problem solver who thrives in a fast-paced environment. If you are reliable and ready to work, we want to hear from you.
Responsibilities
- Assist customers via phone and email regarding orders, shipping, and billing inquiries.
- Resolve customer complaints and issues efficiently to maintain high satisfaction rates.
- Process returns, exchanges, and refunds accurately and in a timely manner.
- Collaborate with the day shift team to ensure seamless operational continuity.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Adhere to all company policies, safety protocols, and quality standards.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in customer service or logistics is a plus but not mandatory.
- Must be available to work full-time night shifts (10 PM - 6 AM).
- Strong verbal and written communication skills in English.
- Proficiency with computers and basic office software (Microsoft Office Suite).
- Ability to multitask and remain calm under pressure.