Job Description
Are you ready to take your career to the next level? Apex Data Systems is currently seeking a highly motivated Night Shift IT Support Specialist to join our dynamic team in San Jose, CA.
We are a leading technology firm dedicated to innovation and excellence. We are looking for a problem-solver who thrives in a quiet environment and wants to make a tangible impact on our infrastructure. If you are looking for a stable position with excellent growth opportunities, this is the place for you.
Why You Will Love Working With Us:
- Competitive Night Shift Differential: Earn up to 15% more for working the late hours.
- Comprehensive Benefits Package: Including health, dental, and vision insurance.
- Career Advancement: Clear paths to Senior Engineering and Management roles.
- Modern Equipment: Work with the latest technology.
Responsibilities
- Provide Tier 1 & Tier 2 technical support to internal employees via the ticketing system during night hours.
- Monitor and maintain the health of local and network hardware, including printers, servers, and workstations.
- Diagnose and resolve software and operating system issues efficiently and accurately.
- Perform routine system backups, patch management, and security updates during low-traffic periods.
- Document all technical incidents and resolutions in the knowledge base for the day shift team.
- Collaborate with cross-functional teams to ensure seamless operational continuity.
Qualifications
- High school diploma or equivalent; Associate’s degree in Computer Science or IT preferred.
- Basic knowledge of Windows, Linux, and network connectivity concepts.
- Strong troubleshooting skills with a focus on detail and accuracy.
- Ability to work independently with minimal supervision in a quiet environment.
- Excellent written and verbal communication skills.
- Must be willing to commit to a rotating night shift schedule (e.g., 10:00 PM - 6:00 AM).