Job Description
We are currently seeking a highly motivated Night Shift Network Support Specialist to join our elite team in San Diego, CA. If you are looking for a position that offers stability, growth, and the opportunity to start immediately, we want to hear from you.
As a critical member of our 24/7 operations, you will be responsible for maintaining the integrity of our network infrastructure while the rest of the office sleeps. You will troubleshoot complex technical issues, perform system maintenance, and ensure seamless connectivity for our global clients. This is a fantastic opportunity for a self-starter who thrives in a high-performance environment.
Why Join Us?
- Immediate start available for qualified candidates.
- Competitive shift differential pay.
- Comprehensive health benefits package.
- Modern, smoke-free work environment.
Responsibilities
- Monitor server logs and network traffic to proactively identify and resolve potential issues before they impact users.
- Provide Tier 2 technical support and troubleshooting for hardware, software, and network connectivity problems.
- Perform scheduled system patches, backups, and security audits during low-traffic hours.
- Document all incidents, resolutions, and change requests in our ticketing system (Jira/Salesforce).
- Collaborate with the Day Shift engineering team to hand off critical issues and ensure continuity of operations.
- Maintain a clean and organized workstation environment.
Qualifications
- Associate degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Minimum of 2 years of experience in IT support or network administration.
- Proven experience working in Night Shift or rotational shift schedules.
- Strong knowledge of TCP/IP, DNS, DHCP, and routing protocols.
- Proficiency in Windows Server, Linux, and Active Directory.
- Excellent communication skills and the ability to work independently with minimal supervision.
- Must be available to start work within 2 weeks of offer acceptance.