Job Description
Are you looking for a lucrative opportunity with a flexible schedule? Apex Tech Solutions is currently holding walk-in interviews for a Weekend Shift Technical Support Specialist in New York City. We are looking for dedicated professionals to join our elite IT team and ensure seamless operations during peak weekend hours.
Don’t miss this chance to advance your career in a high-demand field. Our walk-in interview process is designed to get you hired quickly. Bring your resume and meet our hiring managers directly to discuss your potential with us today.
Responsibilities
- Provide exceptional technical support and troubleshooting to end-users via phone, email, and remote desktop.
- Diagnose and resolve hardware and software issues efficiently, minimizing downtime for clients.
- Perform system maintenance, updates, and backups for office servers and workstations.
- Document all technical interactions and resolutions in our CRM system accurately.
- Collaborate with the internal IT team to implement new software patches and security protocols.
- Maintain a professional and clean work environment, ensuring all equipment is organized.
Qualifications
- High school diploma or equivalent (Associate’s degree in Computer Science or related field is a plus).
- Proven experience in technical support, customer service, or help desk roles.
- Strong knowledge of Microsoft Windows, Office Suite, and basic networking concepts.
- Excellent verbal and written communication skills with a customer-first mindset.
- Ability to work independently and manage time effectively during weekend shifts.
- Reliable transportation to our New York City location.