Job Description
Join our award-winning team at Sunshine Hospitality Group as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service at our premier Miami Beach location. This flexible role offers competitive pay, dynamic work environment, and opportunities for advancement. Perfect for students, career changers, or anyone seeking work-life balance in Florida's vibrant hospitality scene. Enjoy complimentary access to our exclusive amenities and employee discounts.
Responsibilities
- Deliver personalized guest experiences exceeding expectations
- Manage reservation systems and optimize seating arrangements
- Resolve customer inquiries with empathy and efficiency
- Collaborate with cross-functional teams during peak hours
- Maintain pristine facility standards through daily inspections
- Contribute to innovative service improvement initiatives
Qualifications
- Minimum 1 year customer service experience
- Exceptional verbal communication skills
- Proficiency in reservation management software
- Availability for evenings and weekends
- Valid Florida driver's license (preferred)
- Basic knowledge of POS systems
- Ability to thrive in fast-paced environments