Job Description
Join UrbanHub Boston's dynamic team as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service in our flagship downtown location. This role offers flexible scheduling, competitive pay, and growth opportunities within our innovative retail ecosystem. Perfect for students, career changers, or those seeking supplemental income in the heart of Boston's vibrant business district.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Manage inventory operations with precision and efficiency
- Train new team members on product knowledge and brand standards
- Process transactions using POS systems while maintaining security protocols
- Collaborate with cross-functional teams to drive sales targets
- Resolve customer inquiries with empathy and problem-solving skills
Qualifications
- High school diploma or equivalent; college students encouraged
- 6 months retail or customer service experience preferred
- Proficiency with point-of-sale systems and Microsoft Office
- Exceptional communication and interpersonal abilities
- Availability to work evenings/weekends (20-25 hours/week)
- Basic math and inventory management skills
- Positive attitude with commitment to teamwork