Job Description
Join Baltimore's premier hospitality destination as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service at our downtown location. Perfect for students and professionals seeking flexible hours with competitive pay and growth opportunities. Enjoy a dynamic environment where your people skills shine while supporting our mission to create memorable guest experiences.
Responsibilities
- Deliver outstanding customer service through personalized interactions
- Process transactions using POS systems with 100% accuracy
- Resolve customer inquiries and concerns with professionalism
- Maintain pristine store appearance and product displays
- Collaborate with team members to achieve sales targets
- Assist with inventory management and stock replenishment
Qualifications
- Previous customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Strong problem-solving and conflict resolution abilities
- High school diploma or equivalent required
- Basic math proficiency for transaction processing