Job Description
Join our vibrant team at Urban Retail Collective, where we're redefining local shopping experiences in Seattle's bustling neighborhoods. We're seeking a passionate Part-Time Customer Experience Specialist to deliver exceptional service and support our growing community of shoppers. This role offers flexible scheduling including evenings and weekends, perfect for students or professionals seeking work-life balance. Enjoy a collaborative environment with competitive pay, employee discounts, and opportunities for growth within our expanding network of local boutiques.
Responsibilities
- Deliver personalized customer service across in-store and digital channels
- Process transactions accurately using POS systems and maintain inventory records
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team to maintain visually appealing store displays
- Support community outreach initiatives and local partnerships
- Contribute to weekly sales targets through product knowledge and upselling
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Proficiency with point-of-sale systems and basic tech tools
- Knowledge of Seattle neighborhoods and local businesses a plus
- High school diploma or equivalent required
- Valid Washington State driver's license (for occasional store deliveries)