Job Description
Join Metro Retail Group as a Part-Time Customer Experience Specialist in the heart of Los Angeles! We're seeking energetic individuals who thrive in fast-paced retail environments to deliver exceptional service. Our downtown flagship store offers flexible scheduling including evenings and weekends, perfect for students or professionals seeking supplementary income. Enjoy competitive pay, employee discounts, and opportunities for advancement within our growing retail network.
Responsibilities
- Deliver outstanding customer service through personalized product recommendations and issue resolution
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Execute visual merchandising standards including stock rotation and display updates
- Collaborate with team members to maintain organized, visually appealing sales floor
- Participate in inventory management through cycle counts and stock replenishment
- Uphold brand standards in store appearance and customer interactions
- Contribute to achieving daily sales targets through suggestive selling techniques
Qualifications
- Minimum 6 months retail or customer service experience preferred
- Strong communication and interpersonal skills with diverse clientele
- Basic math proficiency and comfort handling cash/POS systems
- Ability to work flexible shifts including nights, weekends, and holidays
- High school diploma or equivalent required; college students encouraged
- Reliable transportation and punctuality essential
- Proficiency in English; bilingual Spanish speakers strongly valued
- Team player with proactive problem-solving abilities