Job Description
Join our dynamic team at Neighborhood Connect, where we're redefining local commerce through community-focused solutions. We're seeking passionate Part-Time Customer Experience Specialists to deliver exceptional service and drive our mission of connecting neighborhoods with quality local businesses. This role offers flexible hours (20-25 hours/week) with competitive pay and opportunities for growth within our expanding network of community hubs.
Responsibilities
- Deliver personalized customer support through in-person and digital channels
- Curate and promote local business partnerships within San Francisco neighborhoods
- Manage inventory and product displays with attention to visual merchandising standards
- Process transactions using our proprietary neighborhood loyalty platform
- Collect and analyze customer feedback to enhance service offerings
- Collaborate with local vendors to create community-driven promotions
- Maintain accurate records of customer interactions and business partnerships
Qualifications
- Minimum 1 year customer service or retail experience
- Proficiency with POS systems and digital communication tools
- Strong interpersonal skills with ability to build rapport across diverse communities
- Basic knowledge of San Francisco neighborhoods and local businesses
- Ability to work flexible shifts including evenings and weekends
- High school diploma or equivalent; college coursework preferred
- Valid California driver's license (for occasional vendor visits)