Job Description
Join our dynamic team as a Part-Time Customer Service Associate at LocalHire Solutions! We're seeking friendly, detail-oriented individuals to provide exceptional support to our growing client base in Columbus. This flexible role offers competitive pay and the opportunity to develop valuable customer service skills while serving your local community. Why join us?
- Flexible scheduling ideal for students and professionals
- Comprehensive training provided
- Positive, team-oriented work environment
- Opportunities for growth within the company
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records
- Resolve customer concerns efficiently and escalate complex issues
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and maintain confidentiality
- Support store operations as needed (merchandising, inventory checks)
- Actively promote local community programs and events
Qualifications
- High school diploma or equivalent required
- 6 months+ customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, POS systems)
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Valid driver's license (if local travel required)
- Background check clearance mandatory