Job Description
Join Metro Retail Group's vibrant team as a Part-Time Customer Service Associate in the heart of New York! We're seeking energetic individuals to deliver exceptional shopping experiences while supporting our fast-paced retail operations. This flexible position offers weekday and weekend shifts with competitive pay and growth opportunities. Perfect for students, career-changers, or anyone seeking a rewarding part-time role in NYC's dynamic retail scene.
Responsibilities
- Provide exceptional customer service through personalized product recommendations
- Process transactions accurately using POS systems and handle cash operations
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and safety standards
- Participate in product knowledge training and stay updated on promotions
- Support loss prevention efforts by monitoring store activities
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic math proficiency for cash handling
- High school diploma or equivalent required
- Proficiency with point-of-sale systems
- Positive attitude and team-oriented mindset
- Ability to stand for extended periods