Job Description
Join our vibrant team at Metro Retail Solutions, where we're transforming the shopping experience in Los Angeles! We're seeking enthusiastic Part-Time Customer Service Associates to deliver exceptional service at our downtown flagship location. This role offers flexible scheduling perfect for students, parents, or career-changers seeking work-life balance. Enjoy competitive pay, employee discounts, and a supportive team environment. If you're passionate about helping others and thrive in fast-paced settings, we encourage you to apply today!
Responsibilities
- Provide exceptional customer service through in-person assistance and phone support
- Process transactions accurately using POS systems while maintaining cash handling standards
- Stock shelves, organize displays, and maintain store cleanliness according to brand guidelines
- Resolve customer inquiries and complaints promptly with professionalism
- Collaborate with team members to achieve daily sales targets
- Assist with inventory management and merchandising tasks
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent; college students welcome
- 6 months+ customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Ability to stand for extended periods and lift up to 25 lbs
- Flexibility to work evenings, weekends, and holidays
- Proficient with POS technology and digital tools
- Positive attitude with problem-solving mindset