Job Description
Join our dynamic team at El Paso Community Services and make an immediate impact! We're seeking enthusiastic part-time Customer Service Associates to deliver exceptional experiences to our diverse community. Enjoy flexible scheduling, competitive pay, and a supportive environment where your contributions matter. Start immediately and grow with us!
Why Join Us?
• Flexible part-time hours (20-25 hrs/week)
• Competitive hourly wage + performance incentives
• Free on-site parking and transit-friendly location
• Comprehensive training provided
• Opportunity for advancement
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records using our CRM system
- Assist with community outreach programs and event coordination
- Collaborate with team members to resolve service issues efficiently
- Support administrative tasks including data entry and filing
- Uphold company standards for safety and service quality
- Participate in weekly team meetings for continuous improvement
Qualifications
- High school diploma or equivalent (GED)
- 6+ months customer service or retail experience
- Proficient in Microsoft Office Suite and basic tech tools
- Strong communication skills in English and Spanish (bilingual preferred)
- Ability to work weekends and holidays as needed
- Valid Texas driver's license (if local travel required)
- Pass background check and drug screening
- Quick learner with attention to detail