Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Associate! We're seeking friendly, energetic individuals to deliver exceptional shopping experiences in our vibrant downtown Chicago location. This role offers flexible scheduling, competitive pay, and opportunities for growth within our expanding retail network. Perfect for students, career changers, or those seeking supplemental income. Enjoy a supportive work environment with comprehensive training and a focus on work-life balance.
Responsibilities
- Provide outstanding customer service through in-person assistance and digital support
- Process transactions accurately using POS systems and handle cash/credit payments
- Manage inventory and merchandise displays to maintain store presentation standards
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to achieve daily sales targets and operational goals
- Adhere to all safety protocols and store security procedures
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills with a positive attitude
- Ability to stand for extended periods and lift up to 25 lbs
- Basic proficiency with technology and point-of-sale systems
- Flexibility to work evenings, weekends, and holidays as needed
- Valid authorization to work in the United States