Job Description
Are you looking for flexible part-time jobs in New York with immediate start opportunities? Apex Solutions Group is currently seeking motivated individuals to join our dynamic customer service team. We pride ourselves on a premium work environment where your contributions are valued. If you are a local candidate looking for a role that offers work-life balance and competitive pay, we want to hear from you.
As a part-time associate, you will play a crucial role in ensuring our clients receive top-tier support. We offer a comprehensive training program and a culture that fosters professional growth.
Responsibilities
- Handle Customer Inquiries: Respond to incoming calls and emails professionally and efficiently.
- Process Orders: Accurately manage customer orders and update our database systems.
- Resolve Issues: Troubleshoot customer problems and escalate complex issues to senior management.
- Data Entry: Maintain accurate records and prepare weekly reports.
- Team Collaboration: Work closely with the sales and support teams to ensure seamless operations.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Previous customer service or retail experience is a plus but not mandatory.
- Skills: Strong verbal and written communication skills.
- Technical Proficiency: Familiarity with basic computer programs and CRM software.
- Availability: Must be available to work flexible hours, including evenings and weekends.