Job Description
Are you looking for a rewarding career in the heart of Indianapolis? TechSolutions Indianapolis is seeking a dedicated and friendly Part-Time Customer Service Representative to join our growing local team. We pride ourselves on being a top employer in the region, offering a supportive environment and flexible scheduling to fit your lifestyle.
In this role, you will be the face of our company, ensuring our valued customers receive the assistance they need. If you are looking for local jobs near me that offer professional growth and a positive culture, we want to hear from you.
Responsibilities
- Greet and assist customers in person, via phone, and through email with a friendly and professional demeanor.
- Answer inquiries regarding products, services, and account status, resolving issues efficiently.
- Process transactions and maintain accurate records of customer interactions.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling.
- Maintain a clean and organized workspace, adhering to all company safety and appearance standards.
- Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
- High school diploma or equivalent required; some college or technical training is a plus.
- Previous customer service experience preferred but not required for enthusiastic candidates.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable transportation is required for this on-site position.
- Proficiency with computers and basic office software (Microsoft Office Suite).