Job Description
Are you a people person looking for a rewarding part-time opportunity in the heart of Virginia?
Apex Customer Solutions is seeking a dedicated and friendly Part-Time Customer Service Representative to join our dynamic team. We pride ourselves on delivering top-tier support to our clients and are looking for someone who thrives in a fast-paced environment. Enjoy the flexibility of a part-time schedule while building a meaningful career with a company that values your contribution.
Why Join Us?
• Competitive hourly pay ($18 - $22)
• Flexible scheduling to work around your life
• Comprehensive training provided
• Supportive and inclusive work culture
• Opportunity for growth within the company
Apex Customer Solutions is seeking a dedicated and friendly Part-Time Customer Service Representative to join our dynamic team. We pride ourselves on delivering top-tier support to our clients and are looking for someone who thrives in a fast-paced environment. Enjoy the flexibility of a part-time schedule while building a meaningful career with a company that values your contribution.
Why Join Us?
• Competitive hourly pay ($18 - $22)
• Flexible scheduling to work around your life
• Comprehensive training provided
• Supportive and inclusive work culture
• Opportunity for growth within the company
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a focus on high-quality service.
- Resolve customer complaints and issues with patience, empathy, and professional problem-solving skills.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Update and maintain accurate customer records in the CRM database.
- Collaborate with the sales team to identify and communicate relevant product information.
- Assist with administrative tasks to ensure smooth daily operations.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not required.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to work independently and as part of a team.
- Flexibility to work evenings, weekends, and holidays as needed.