Job Description
Join our dynamic team at Southern Hospitality Solutions and deliver exceptional service to our growing client base in the vibrant Charlotte area. We're seeking motivated individuals who thrive in customer-facing roles and want to make a meaningful impact in their community. This flexible part-time position offers competitive pay and opportunities for growth within our expanding hospitality network.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve client inquiries with efficiency and professionalism
- Process transactions and maintain accurate records using our proprietary systems
- Collaborate with team members to ensure seamless service delivery
- Contribute to improving customer experience through feedback collection
- Assist with inventory management and basic administrative tasks
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and problem-solving abilities
- Proficiency with basic office software and point-of-sale systems
- Availability to work flexible shifts including weekends
- Positive attitude and commitment to hospitality excellence
- Valid North Carolina driver's license (for occasional site visits)