Job Description
Join Denver's favorite neighborhood hotspot! Urban Brew Cafe is seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences to our diverse clientele. Perfect for students or career changers seeking flexible hours in a vibrant downtown location. Enjoy competitive pay, complimentary beverages, and a supportive team environment while building valuable customer service skills.
Responsibilities
- Deliver friendly, efficient service to 50+ daily customers
- Process orders via POS system with 99% accuracy
- Manage inventory restocking and quality control
- Resolve customer concerns promptly and professionally
- Collaborate with baristas to ensure seamless operations
- Maintain cleanliness across all customer-facing areas
- Participate in quarterly team training sessions
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Flexible availability including weekends/holidays
- Basic math and cash handling skills
- Ability to stand 6+ hours per shift
- Positive attitude under pressure
- Denver local preferred for neighborhood knowledge