Job Description
Join our dynamic team at Sunshine Hospitality Group and become an ambassador of exceptional guest experiences! We're seeking a Part-Time Customer Service Specialist to deliver outstanding service at our premier Miami location. This flexible role is perfect for students, professionals, and anyone seeking a rewarding part-time opportunity in Florida's vibrant hospitality scene. Enjoy competitive pay, a supportive work environment, and the chance to develop valuable skills while working in one of America's most exciting cities.
Responsibilities
- Deliver exceptional in-person and phone customer service with a warm, professional demeanor
- Process guest reservations, payments, and inquiries with accuracy and efficiency
- Address customer concerns promptly and escalate issues when necessary
- Collaborate with team members to ensure seamless operations and guest satisfaction
- Maintain cleanliness and organization of public areas and service stations
- Assist with inventory management and basic administrative tasks
- Actively participate in training sessions to enhance product knowledge and service standards
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Previous customer service experience preferred but not required
- Strong communication skills and a friendly, approachable personality
- Ability to work efficiently in a fast-paced environment
- Basic computer literacy and familiarity with POS systems
- Flexible availability including weekends and evenings
- Valid Florida ID and reliable transportation
- Positive attitude and passion for creating memorable experiences