Job Description
Join our award-winning team as a Part-Time Customer Service Specialist in the heart of Detroit! We're seeking energetic individuals to deliver exceptional service while supporting our community-focused initiatives. This immediate-hire position offers flexible hours and the opportunity to make a real impact in Detroit's vibrant neighborhoods.
As a key member of our frontline team, you'll handle inquiries, resolve issues with professionalism, and maintain accurate records. We provide comprehensive training and a supportive work environment perfect for students or those seeking work-life balance.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our digital POS system
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and merchandising tasks
- Collaborate with team members to maintain a clean, organized workspace
- Contribute to community outreach initiatives during scheduled shifts
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Basic proficiency with Microsoft Office and POS systems
- Ability to work flexible hours including weekends
- Valid Michigan driver's license (for occasional errands)
- Positive attitude and commitment to community values