Job Description
Join our dynamic team at Urban Retail Solutions! We're seeking a passionate Part-Time Customer Service Specialist to deliver exceptional experiences at our Baltimore location. This role is perfect for energetic individuals who thrive in fast-paced environments and love helping customers find exactly what they need. Enjoy flexible scheduling, competitive pay, and a supportive team atmosphere while making a real impact in our community.
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory and product displays to ensure optimal store presentation
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to achieve sales targets and operational goals
- Participate in store promotions and seasonal merchandising activities
- Uphold company standards for safety and cleanliness throughout the store
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling and inventory
- Ability to work flexible shifts including evenings and weekends
- Proficiency with point-of-sale systems and mobile devices
- Valid driver's license and reliable transportation