Job Description
Join our vibrant team as a Part-Time Customer Service Specialist at LocalConnect Services! We're seeking friendly, energetic individuals to deliver exceptional support to our Charlotte community. Enjoy flexible scheduling, competitive pay, and a dynamic work environment where your contributions make a real difference. Perfect for students or those seeking supplemental income!
Responsibilities
- Handle inbound customer inquiries via phone, email, and in-person with professionalism
- Resolve service issues efficiently while maintaining high satisfaction rates
- Process transactions and maintain accurate client records
- Collaborate with team members to ensure seamless service delivery
- Support community outreach initiatives and local event coordination
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and evenings (15-25 hours/week)
- Proficiency with basic office software and POS systems
- Positive attitude and passion for community engagement