Job Description
Join our dynamic team at Coastal Retail Solutions as a Part-Time Customer Service Specialist in Jacksonville, FL! We're seeking enthusiastic individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. This position offers flexible scheduling, competitive pay, and opportunities for growth within our expanding network of local businesses. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Provide outstanding customer support via phone, email, and in-person interactions
- Process transactions accurately using POS systems and handle cash payments
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management, stock replenishment, and visual merchandising
- Collaborate with team members to maintain a clean, organized store environment
- Contribute to sales goals through product knowledge and upselling techniques
- Participate in training sessions to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent; college students welcome to apply
- 6+ months of customer service or retail experience preferred
- Strong communication skills with ability to multitask in busy settings
- Basic math proficiency for cash handling and inventory tasks
- Reliable transportation to work varied shifts including weekends
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork
- Must be authorized to work in the United States