Job Description
Join our dynamic team at Fresno Community Services and make a meaningful impact in your local community! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences to our diverse clientele. Enjoy flexible scheduling, competitive compensation, and a supportive work environment that values your growth. Perfect for students, parents, or anyone seeking work-life balance. Apply today and become part of Fresno's trusted service network!
Responsibilities
- Provide exceptional in-person and phone customer support for community programs
- Process registrations, payments, and inquiries with accuracy and efficiency
- Assist with event coordination and community outreach initiatives
- Maintain detailed records using our CRM system and digital platforms
- Collaborate with team members to resolve service issues promptly
- Support marketing efforts through community engagement and promotion
- Adhere to all organizational policies and confidentiality standards
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills and ability to multitask in fast-paced settings
- Proficiency with basic office software (MS Office, Google Workspace)
- Positive attitude with problem-solving abilities and empathy
- Ability to work evenings, weekends, and occasional holidays
- Fresno County residents preferred; reliable transportation required