Job Description
Join our dynamic team at LocalHire Solutions and launch your career immediately! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences to our growing client base in Orlando. Enjoy flexible scheduling, competitive pay, and a supportive environment where your contributions make a real impact. Perfect for students, career changers, or anyone seeking supplemental income with room for growth. Start working as soon as this week!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing discrepancies accurately
- Update and maintain customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Identify upsell opportunities to enhance customer satisfaction
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service or retail experience preferred
- Proficient with Microsoft Office Suite and CRM tools
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings and weekends
- Positive attitude with problem-solving mindset