Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Charlotte, NC! We're seeking motivated individuals to deliver exceptional customer experiences while enjoying flexible scheduling. Perfect for students, career changers, or those seeking supplemental income. Start immediately and grow with a leader in retail solutions.
Why Join Us? Competitive pay, comprehensive training, and a supportive team environment. Enjoy work-life balance with evening and weekend shifts.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and resolve billing discrepancies efficiently
- Collaborate with team to maintain inventory accuracy
- Train on new products and service protocols
- Uphold company standards for customer satisfaction
- Assist with visual merchandising and store displays
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Basic math proficiency for transaction handling
- Ability to work flexible shifts including weekends
- Proficiency with POS systems and MS Office
- Positive attitude and team-oriented mindset