Job Description
Join Coastal Commerce Solutions as a Part-Time Customer Service Specialist in Long Beach! We're seeking energetic professionals to deliver exceptional client experiences in our vibrant downtown location. Enjoy flexible scheduling, competitive compensation, and opportunities for growth within our dynamic team. Perfect for students, career changers, or those seeking supplemental income in one of Southern California's most exciting cities.
Our ideal candidate thrives in fast-paced environments and values teamwork. You'll be the face of our brand, resolving inquiries efficiently while maintaining our reputation for excellence. Training provided – no prior experience required!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our CRM and POS systems
- Resolve customer inquiries with empathy and problem-solving skills
- Maintain organized product displays and store cleanliness standards
- Collaborate with team members to achieve daily sales targets
- Contribute to inventory management and stock replenishment
- Participate in monthly team training sessions and performance reviews
Qualifications
- High school diploma or equivalent (college students encouraged)
- Strong communication and interpersonal abilities
- Basic computer proficiency with willingness to learn new systems
- Availability to work evenings and weekends (15-25 hours/week)
- Positive attitude with ability to multitask in busy environments
- Valid California driver's license (for occasional errands)
- No prior experience required – comprehensive training provided