Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and launch your career in Oklahoma's thriving business hub! We're seeking passionate individuals eager to grow with a company that values local talent and invests in professional development. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions directly impact our community.
What We Offer:
- Competitive hourly wage with performance-based incentives
- Health, dental, and vision insurance after 90 days
- 401(k) with company matching
- Paid training and career advancement opportunities
- Flexible scheduling options
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve service issues efficiently while maintaining high customer satisfaction
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex cases
- Meet performance metrics for call handling and resolution times
- Participate in ongoing product and service training
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Positive attitude with customer-first mindset
- Ability to work in fast-paced environment
- No prior experience required – training provided
- Must pass background check and drug screening