Job Description
Join our dynamic team at Raleigh Community Services and make an immediate impact in our community! We're seeking passionate part-time professionals to deliver exceptional customer experiences while supporting vital local programs. This flexible role offers competitive pay, training, and the opportunity to grow your career in a supportive environment. Start immediately and contribute to meaningful change in Raleigh!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process registrations and manage client databases with accuracy
- Coordinate community outreach events and volunteer scheduling
- Assist with administrative tasks including data entry and document preparation
- Collaborate with team members to resolve service issues efficiently
- Support program coordination and resource distribution to community members
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or administrative experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and CRM systems
- Ability to work flexible hours including evenings/weekends
- Valid North Carolina driver's license and reliable transportation
- Pass background check and drug screening