Job Description
Join our award-winning team at Cleveland Community Services and make a real difference in your local community! We're seeking passionate part-time Customer Service Specialists to deliver exceptional experiences to residents across Ohio. No prior experience required – we provide comprehensive training. Enjoy flexible scheduling, competitive pay, and the satisfaction of helping others grow. Walk-in interviews are held daily at our downtown Cleveland office – no appointments needed!
Why Work With Us?
• Local hiring focus supporting Cleveland's economy
• 20-25 hour weekly schedule with weekday/weekend options
• Free parking and convenient downtown location
• Growth opportunities into full-time roles
• Employee discounts on community programs
Responsibilities
- Deliver exceptional in-person customer service to community members
- Process registrations and applications for local programs
- Manage scheduling and resource coordination for community events
- Maintain accurate records using our CRM system
- Collaborate with cross-functional teams to support community initiatives
- Assist with outreach activities at local Cleveland events
- Resolve customer inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Ability to work flexible hours including weekends
- Positive attitude and customer-focused mindset
- Valid Ohio driver's license (for occasional off-site duties)
- Pass background check and drug screening