Job Description
Are you searching for local job openings near me in North Carolina? Apex Digital Solutions is currently hiring a Part-Time IT Support Specialist with immediate availability. We are looking for driven individuals to join our team in Charlotte, NC, providing essential technical support to our growing client base.
This is an excellent opportunity for those seeking part-time jobs in North Carolina with flexible hours and a chance to grow within a dynamic tech environment.
Why Join Us?
- Immediate Start: Don't wait—join our team today.
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Flexible Schedule: Great for students or those looking for a side hustle.
Apply now to secure your spot in our Dallas, TX or North Carolina network!
Responsibilities
- Provide tier-1 technical support via phone, email, and ticketing systems.
- Diagnose and resolve hardware and software issues for end-users.
- Assist with the setup and configuration of new employee workstations.
- Monitor system performance and report technical anomalies.
- Maintain accurate logs of all support tickets and resolutions.
- Collaborate with the senior IT team to improve service protocols.
- Conduct basic user training on company software and security policies.
Qualifications
- High school diploma or equivalent; associate degree in IT or related field is a plus.
- Basic understanding of computer hardware, networking, and operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to start work immediately.
- Reliable high-speed internet connection (if remote).
- Customer-focused attitude with a professional demeanor.