Job Description
Are you a tech enthusiast looking for a flexible schedule? Apex Digital Solutions is seeking a Part-Time IT Support Specialist to join our growing team in Phoenix, Arizona. We offer competitive pay and the opportunity to start immediately.
In this role, you will be the first point of contact for our internal employees, providing top-notch technical assistance and ensuring our systems run smoothly. Whether you are looking for extra income or a part-time career, we have a place for you.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues.
- Assist in the setup and configuration of workstations and peripherals.
- Maintain accurate records of IT tickets and service requests in our helpdesk system.
- Conduct routine hardware and software inventory checks.
- Collaborate with the IT team to resolve complex technical challenges.
- Ensure compliance with company security policies and procedures.
Qualifications
- High school diploma or equivalent; Associate degree in IT, Computer Science, or related field preferred.
- Basic knowledge of Windows and macOS operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively in a part-time environment.
- Flexibility to work evenings and weekends as needed.