Job Description
Are you a motivated professional seeking a flexible part-time opportunity in Memphis, TN? We are looking for a dedicated Customer Service Representative to join our expanding team. This is an excellent role for individuals looking to start immediately and grow within a forward-thinking company.
Our Commitment:
- Competitive hourly wage.
- Flexible scheduling to work around your life.
- Comprehensive training provided for all new hires.
- A supportive and collaborative work environment.
Take the next step in your career by applying today.
Responsibilities
- Manage inbound and outbound customer communications via phone, email, and live chat.
- Resolve customer inquiries and complaints with professionalism and empathy.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain up-to-date knowledge of company products and services.
- Document all interactions and transactions in the CRM system.
- Collaborate with the sales team to identify cross-selling opportunities.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Ability to work independently and manage multiple tasks simultaneously.
- A positive attitude and a willingness to learn.