Job Description
Are you a problem-solver with a passion for technology? Apex Solutions Inc. is currently holding walk-in interviews for a highly skilled Senior IT Support Specialist. Join our dynamic team in San Diego and help us drive digital innovation across the organization. If you are looking for a stable career with competitive benefits and immediate hiring opportunities, this is the role for you.
Why Join Us?
- Competitive Salary: Base pay between $80k and $110k depending on experience.
- Modern Environment: Work with cutting-edge technology in a collaborative culture.
- Immediate Start: Hiring now for our upcoming projects.
Job Summary
We are seeking a proactive IT professional to manage our internal technical infrastructure. This is a hands-on role requiring excellent communication skills and a deep understanding of enterprise systems.
Responsibilities
- Provide advanced Tier 2 and Tier 3 technical support to employees via phone, email, and in-person.
- Configure, deploy, and maintain desktop environments, including Windows and macOS operating systems.
- Manage and troubleshoot network connectivity issues, printers, and peripheral devices.
- Collaborate with the cybersecurity team to ensure compliance with internal IT policies.
- Conduct regular hardware audits and inventory management for the IT department.
- Train junior staff and end-users on new software tools and security protocols.
Qualifications
- Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 3-5 years of experience in IT support or systems administration.
- CompTIA A+, Network+, or Security+ certification is highly preferred.
- Strong knowledge of Active Directory, Office 365, and remote access tools (VPN).
- Excellent problem-solving skills and the ability to explain complex technical concepts to non-technical staff.
- Willingness to participate in walk-in interview processes on-site.