Job Description
Join Detroit's premier healthcare network as a Senior Patient Care Coordinator! We're seeking compassionate professionals to transform patient experiences through seamless coordination of care. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible impact in our community.
Our state-of-the-art facility in downtown Detroit offers a collaborative environment where your expertise will shine. We pride ourselves on patient-centered care and innovative health solutions. If you're passionate about healthcare excellence and thrive in dynamic settings, this role is your perfect match.
Responsibilities
- Coordinate patient appointments across multiple departments
- Manage electronic health records with 99% accuracy
- Serve as primary liaison between patients and healthcare providers
- Implement patient care plans and track outcomes
- Train new staff on patient care protocols
- Analyze workflow processes to improve efficiency
- Handle confidential patient information with HIPAA compliance
Qualifications
- Associate's degree in Healthcare Administration or related field
- 3+ years of patient care coordination experience
- Certified Medical Assistant (CMA) or equivalent credential
- Proficiency in Epic EHR systems
- Exceptional communication and conflict resolution skills
- Ability to manage 20+ patient cases simultaneously
- Strong knowledge of Michigan healthcare regulations