Job Description
Immediate Hiring Opportunity in Fresno, CA! Are you a customer-focused professional seeking a rewarding career? LocalHire Solutions is urgently hiring Customer Service Representatives for walk-in interviews. Join our dynamic team in Fresno and make a direct impact on our community.
Why Apply?
- Competitive hourly pay with growth opportunities
- Comprehensive benefits package (health/dental/vision)
- On-the-job training and career advancement
- Supportive team environment in Fresno's thriving business hub
- Walk-in interviews available - no appointment needed!
Location Details: 123 Business Park Drive, Fresno, CA 93650 (Near Fashion Fair Mall)
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Maintain high customer satisfaction metrics
- Participate in ongoing training sessions
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Excellent verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to multitask in fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Positive attitude and team-oriented mindset
- Must be available for in-person interviews in Fresno