Job Description
Immediate Opening! Join Our Tucson Team Today!
Southwest Solutions Group is urgently seeking dynamic Customer Service Representatives to join our growing Tucson team. We're hiring locally with competitive pay, comprehensive benefits, and rapid onboarding. If you're ready to start your career with a company that values growth and community, apply now!
What We Offer:
- Full-time benefits package (health/dental/vision)
- 401(k) with company match
- Paid training and career advancement
- Modern downtown Tucson office
- Immediate start date available
Responsibilities
- Handle inbound customer inquiries via phone/email/chat
- Resolve technical issues and product questions
- Process orders and manage customer accounts
- Document interactions in CRM systems
- Collaborate with technical support teams
- Maintain customer satisfaction metrics
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office Suite
- Ability to work flexible hours (including weekends)
- Problem-solving aptitude
- Basic technical troubleshooting knowledge