Job Description
Start your career TODAY with LocalHire Solutions! We're urgently hiring enthusiastic Customer Service Representatives in Albuquerque, NM. No experience required – we provide comprehensive training. Join our dynamic team and grow your professional skills while serving local communities. This is your chance to launch a rewarding career with immediate start opportunities.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and product concerns efficiently
- Document interactions in CRM systems with 100% accuracy
- Collaborate with support teams to resolve complex cases
- Meet daily performance metrics (e.g., call handling time)
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (MS Office, CRM systems)
- Ability to work flexible shifts (including weekends)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Albuquerque office