Job Description
Start Immediately! Join a dynamic team in Atlanta, Georgia.
We are looking for a skilled IT Support Specialist to join our growing department. If you are an experienced technical professional looking for immediate employment, this is your chance.
We offer a competitive salary, comprehensive benefits, and a collaborative work environment.
Responsibilities
- Troubleshoot and resolve: Provide timely technical support for hardware, software, and network issues.
- System Maintenance: Perform regular system updates, patch management, and security audits.
- Hardware Support: Assemble and configure new workstations, manage inventory, and repair devices.
- User Assistance: Train employees on new software tools and document technical procedures.
- Network Management: Monitor network performance and ensure secure connectivity.
- Incident Response: Respond to helpdesk tickets and resolve critical outages immediately.
Qualifications
- Education: Associate degree in Computer Science, Information Technology, or related field.
- Certification: CompTIA A+ or equivalent technical certification preferred.
- Experience: Minimum 1-2 years of experience in IT support or helpdesk roles.
- Technical Skills: Proficiency in Windows, Linux, and Microsoft Office Suite.
- Communication: Strong ability to explain complex technical concepts to non-technical users.
- Availability: Must be able to start immediately.